Apple News

Users report iPhone X Display Issues

Samsung has been using OLED screens for years, because they offer more colors and a wider dynamic range, as well as reducing power consumption. Apple has waited until the iPhone X to utilize the technology on a smartphone.

 

The iPhone X’s OLED screen is awesome and according to Dr. Soneira at DisplayMate, areas where the iPhone X match or set new smartphone display records include:

  • Highest absolute color accuracy for any display (0.9 JNCD) — this is usually indistinguishable from perfect
  • Highest full-screen brightness for OLED smartphones (634 nits)
  • Highest full-screen contrast rating in ambient light (141)
  • Highest contrast ratio (Infinite)
  • Lowest screen reflectance (4.5 percent)
  • Smallest brightness variation with viewing angle (22 percent)

Unfortunately, despite the iPhone X has been out for just a few days, users report issues with the iPhone X screen like ‘blue tint screen” and “reduced responsivity at low temperatures“:

A user on the Macrumors forum by the name of “anonymous4a” complains of an “iPhone X blue tint screen”:

How can this display be so poor ? I paid over 1000 for this thing and even when I look at the screen from a slight angle, a blue tint covers the screen . I have other oled phones and they still have a bit of a blue tint but its nowhere near as obvious as the iPhone X’s .

I’ve also tried going to accessibility and turning on color filters > color tint, but it doesn’t help much. How common is this ? If I exchange, will i still get the same issue ?

Another user “darus214” on Reddit says that the “iPhone X screen is not responsive in the cold”:

I’ve noticed that my iPhone X screen becomes very unresponsive as soon as I step outside. It literally takes 2 seconds from going inside to the cold outdoors and my screen stops being very responsive. I try swiping on websites and it doesn’t register my finger. It’s very noticeable. Is anyone else having this problem?

Edit: possible other explanation might be the drastic changes in light that are causing problems.

Edit2: looks like some people are having issues while others are not. Might be different colors/sizes of iPhones that were affected. Can we get Apple to investigate?

Apple commented previously about the iPhone X display

“With extended long-term use, OLED displays can also show slight visual changes,” writes Apple. “This is also expected behavior and can include ‘image persistence’ or ‘burn-in’, where the display shows a faint remnant of an image even after a new image appears on the screen.”

Apple continues:

“This can occur in more extreme cases such as when the same high contrast image is continuously displayed for prolonged periods of time. We’ve engineered the Super Retina display to be the best in the industry in reducing the effects of OLED ‘burn-in’.”

Users will be rightly concerned about all of this, as Apple is selling the iPhone X for a base price of £999, with the top model retailing for a frankly ludicrous £1,149.

What do you think about this? Have you heard of users having problems with the iPhone X’s display? Comment your views below.

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