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iPhone, iPad, or iPod touch won‘t charge

Discussion in 'General iDevice Discussion' started by Alex Dmitri, Feb 13, 2017.

  1. Alex Dmitri

    Staff Member Super Admin Contributor

    Feb 6, 2017
    Likes Received:
    Learn how to charge your iOS device and get help when you have an issue.

    Plug into power

    Use the USB power adapter and USB cable that come with your device. For a third-party accessory, check that it's Apple certified. Then use these steps:

    1. Connect your iPhone, iPad, or iPod touch to its Lightning to USB cable or Apple 30-pin to USB cable.
    2. Plug into one of these three power sources:
    Wall power outlet
    Plug your charging cable into a USB wall adapter, then plug the adapter into the wall.

    Plug your charging cable into a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don’t use the USB ports on your keyboard.

    Power accessory
    Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.


    As your device charges, you'll see a lightning bolt beside the battery icon in the status bar, or a large battery icon on your lock screen.