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Apple’s New iPhone 7 Repair Program for ‘No Service’ Issues


Apple has reported it’s starting a repair program for a “small percentage” of iPhone 7 user who are experiencing a “no service” error. This error has been known to occur after the iPhone switches off Airplane Mode, making it sometimes unable to re-connect to service. Towards the end of last year, it was stated that Apple was researching the issue and seemed prepared to correct influenced gadgets, which would show “No service” in their status bar even when service was completely accessible.

The reason for the issue is a faulty component on the motherboard, and Apple says influenced units (with model numbers A1660, A1679, and A1780) extend through its entire production run from September 2016 until now.

If your iPhone is on this list then Apple will correct the issue for nothing out of pocket (assuming you’re within two years of your purchase date) by sending it to a repair center. Apple also has stated that it’s possible they’ll require the customer to get their iPhone repaired in the country or region of purchase, and if there are any unrelated issues such as a cracked screen, they’ll need to get that resolved first before going through Apple’s repair service.

In the event that you’ve already paid for a repair by this point be on the lookout for an email from Apple about repayment, and on the off chance that it doesn’t appear then call Apple. This is not really the first repair program we’ve seen for different iPhone issues, which have as of late included battery issues (that went before the product refresh that backed off influenced telephones) for the iPhone 6s and iPhone 6 Plus “touch disease.”

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