If your iPod does not start up, keys are jammed, or iPod is untouchable, DFU AND RESTORE FIRST. Sorry if you think this thread isn't necessary but some people have to learn here. Every day I see at least 3 threads saying HELP MY IPOD IS BROKEN! when in fact it's perfectly fine it's just that some kind of glitch happened while updating/installing the firmware. Oh and read the sticky's they are very useful. So please to all the people who think their iPods are "broken" DFU first and if it doesn't work, take it to apple. Thank you.