Will Apple replace a phone with a software problem if also accidentally damaged?

Discussion in 'iPhone' started by iforget, Oct 13, 2010.

  1. iforget

    iforget Member

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    Say you crack your iPhone screen one day.
    The next week, your proximity sensor starts acting up, and a restore won't help.
    Will Apple replace the phone for free?

    *Note: I use an Otterbox Defender 24/7 (paid too much for the iPhone 4 to use anything less, so it's worth the security even if it's unattractive), but I've always wondered this.
  2. ThePodofi

    ThePodofi Well-Known Member

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    Well the cracked screen would maybe mess with the sensor. I dont think apple covers cracked screens because its not their fault/
  3. tinyman392

    tinyman392 Super Moderator Staff Member

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    Nope, you'd be out of luck. Cracked screens aren't coved in Apple's warranty.
  4. ThePodofi

    ThePodofi Well-Known Member

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    Man cracked iphones seems to be a hot topic.
  5. iforget

    iforget Member

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    Do you think a Genius would listen to you if you explained that you were fine using the phone with a cracked screen but the proximity sensor flaw wasn't your fault and that's the reason why you'd like the phone fixed?
  6. ThePodofi

    ThePodofi Well-Known Member

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    Well first off tha sounds like bs. Second their gonna say that the cracked screen damaged the sensor
  7. iforget

    iforget Member

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    Sounds like it. I guess you'd have to be in the situation to see exactly

    Please Register or Log in to view images

  8. tinyman392

    tinyman392 Super Moderator Staff Member

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    They wouldn't believe you. They can only prove what they see (a cracked screen). They can't prove that it malfunctioned before the screen cracked. So it wouldn't work.
  9. ThePodofi

    ThePodofi Well-Known Member

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    Well thats like me going in there and saying, my ipod touch screen isnt working, but im fine with that, I want it replaced because the speaker doesn work.
  10. xX-SicKsKiLZz-Xx

    xX-SicKsKiLZz-Xx Active Member

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