Unfortunatly I do not have recordings of the conversation but here are the basics. I started noticing the wifi drops myself yesterday so I called support 5 min before they opened today and luckily got in and got though a whole minuet before they opened. There are issues with wifi if you update to 3.0 then restore your 2.x apps and settings. To correct the majority of the problems: settings > general > reset > reset network settings this will wipe out all your network settings back the the 3.0 firmware defaults. Now the guy I talked to, Jerry, said there is also a problem they are looking into where even if you have it set not to lock the screen (lock set to never) that the 3.0 is going into low power mode and turning off wifi even if there is a stream. This is bad news for those of us using things like pandora radio and such. I plan to muddle through the settings in the console and see if I can find all the power-save settings and fix it myself, if so I will post back here. If anyone else happens across any settings you think might be useful let me know. I hope this helps some of you.