Warranty Help

Discussion in 'iPod touch' started by iphoneissick, Jan 10, 2008.

  1. iphoneissick

    iphoneissick New Member

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    so my ipod just recently started to only play music out of the left earphone only and i have tried several different pairs of headphones.

    So it isnt the headphones.

    I am planning on takin it back to the apple store but i was wondering if they would let me exchange it for another one. I bought it on launch day so it is still under warranty i think and i have the receipt.

    Any help is appreciated

    Thanks
  2. PhoisGOOD

    PhoisGOOD New Member

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    as long as u didnt jailbreak it

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  3. Danls92

    Danls92 Super Moderator Emeritus Staff Member

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    You should be able to bring it to the store and get a replacement. Just make sure that you are there when they test it (don't accept an, Ok we'll test it later). You need to get a solid confirmation from one of the guys that the sound doesn't work.
  4. iphoneissick

    iphoneissick New Member

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    What do you mean cant i just restore it to to the original settings and then just give it to them and then they will give me a new one.

    What is all this testing stuff.
  5. Mindfield

    Mindfield New Member

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    Yes, just restore it to factory and you will be fine; a full restore will eliminate any trace of a jailbreak. (It reformats the memory and reinstalls the OS from scratch.) If there is a legitimate hardware problem then I don't see any problem in taking it back to get an exchange.
  6. iphoneissick

    iphoneissick New Member

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    cool thank you guys

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