Video Does Not Sync

Discussion in 'iPod touch' started by Fallofmuse, Mar 25, 2009.

  1. Fallofmuse

    Fallofmuse New Member

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    Can someone please help me? i have a video on my itunes library, but it will not sync to my itouch. I dont know why. It is a Mp4 file just like a couple of other videos that i have that WILL sync to my ipod, but this one wont.

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  2. Joe Rossignol

    Joe Rossignol Community Manager Staff Member

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    What's the extension on the file and how big is it?
  3. flashisflamable

    flashisflamable New Member

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    Do you have the box checked to sync videos in itunes?
  4. Teslanaut

    Teslanaut Well-Known Member

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    I have a feeling we won't see a post from the OP for a while, but for those who will see this:

    Just because its in an MP4 extension, does not mean its compatible with the iPhone/iPod Touch or most Apple devices. It has to be formatted properly to play on the device. Correct codecs, both video & audio, correct Aspect ratio, ample resolution, etc etc.

    MP4 is just a container. You can put almost any audio/video in there. What is inside that container is what is important. H264 Video + AAC/MP3 audio is what is most acceptable. And if you want to go further, SRT subtitles, bookmarks, extra audio sources. But then you have to manually change the extension to M4V for it to show the features on the device.

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