Update 4.0 won't install on my itouch

Discussion in 'iPod touch' started by DrWhoNova, Jul 3, 2010.

  1. DrWhoNova

    DrWhoNova New Member

    Joined:
    Jun 16, 2010
    Messages:
    7
    Likes Received:
    0
    Device:
    4G iPod touch
    I have the latest iPod touch but I need the new update to 4.0 because it has lots more exciting things I would like to enjoy, I have downloaded it but when I sync and install at the end of the installing it comes up with:
    'Cannot install data and software onto this device because the device is disconnected!
    Please help because it would be a miracle to get this sorted...

    Thanks

    DrWhoNova x
  2. Tkf1

    Tkf1 Community Development Staff Member

    Joined:
    Oct 12, 2009
    Messages:
    17,397
    Likes Received:
    2,488
    Device:
    iPad mini
    Try a different cable or change ports.

    And you removing your iPod?
  3. Appman

    Appman Community Development Staff Member

    Joined:
    Jul 9, 2009
    Messages:
    4,034
    Likes Received:
    56
    Device:
    4G iPod touch
    Yeah, make sure your device is plugged into a USB 2.0 port, it tends not to work in anything lower.

Share This Page