4th time this is being posted. I'm sorry. I just need help. I get that error and can't back up my ipod, sync contacts, bookmarks, calander, and email accounts. Everything under the info tab. Also the box that says open itunes when iPod is connected isn't there. So please help me. An 8GB ipod Touch, with 2.0.1 software version and iTunes 7.7.1. By the way this began to happen EVER since i updated to iTunes 7.7. Also I have an XP. Lastly I rang apple support like 5 times in the past 3 or 4 weeks. SO please help. No one can thanks!