Unable to identify my idenity Dev?

Discussion in 'iOS Development' started by idk761, Aug 16, 2009.

  1. idk761

    idk761 New Member

    Joined:
    Dec 31, 2008
    Messages:
    1,008
    Likes Received:
    0
    Device:
    2G iPod touch
    I decided to buy the Development kit, but ran into a problem.
    It came up with this.

    Program Activation On Hold
    Your credit card and enrollment information do not match. For ID verification purposes, please download and complete this form. Once we've processed your form, we will send you an email to activate.

    The form is asking me questions.
    1. What's your enrollment ID
    2. Enter email
    3. Provide Notarization or SC
    Then I have to fax it, with the Notarization and faxing it is kind of a pain.

    I emailed customer service but no response.
    Is there any way else to confirm my identity?
  2. SkylarEC

    SkylarEC Super Moderator Emeritus Staff Member

    Joined:
    Sep 19, 2007
    Messages:
    6,642
    Likes Received:
    129
    Just have the notary fax it when they notorize your form. Either that, or stop by Staples and have them fax it out. Faxing should not be a problem in this day and age.
  3. centroid

    centroid New Member

    Joined:
    Nov 12, 2007
    Messages:
    405
    Likes Received:
    0
    Device:
    iPad 2 (Black)
    i had that happen. The name the account was for was not that same as the credit card so I emailed apple to change the account's name to match the credit card's then phones apple and they reset the activation for me.

Share This Page