The 6 R's are very important. I guarentee that if you follow the 6 R's your iPod will be fixed in no time. Let's get started. Recharge- If you see this screen or the screen says, "Charging. Please wait...", keep iPod touch connected so it continues charging. Note: Use a high-power USB port such as the one on your computer, or use your iPod touch AC adapter (sold separately). Don't use the USB port on your keyboard because it is a low-power port and iPod touch will not charge. Restart- Try restarting iPod touch. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPod touch. To turn iPod touch on, press and hold the Sleep/Wake button until the Apple logo appears. Does iPod touch appear frozen or stuck? Try pressing and holding the Home button for 6 seconds to close a frozen application. Then try restarting iPod touch again. Reset iPod touch- To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo. Remove- If iPod touch is not working as expected, it may be due to some of the content synced to it. Try selectively removing certain content that may be causing unexpected behavior such as songs, contacts, calendars, photos, videos, or podcasts. To remove content, connect iPod touch via USB and use iTunes to change the sync settings. Click on iPod touch in the Source list, and select each tab to change what content is synced and click Apply. Reset Settings- Tap Settings > General > Reset > Reset All Settings Note: This will reset all settings. No data or media will be deleted. If that does not resolve your issue, try erasing all settings. Tap Settings > General > Reset > Erase All Contents and Settings Note: This will delete all media and data. All settings will be reset as well. Restore- Try restoring iPod touch using iTunes. Connect iPod touch. When it appears in the Source list, click on Restore in the Summary tab. Note: This will delete all media and data. All settings will be reset as well. Click here for a force restore guide. Credits to- WINTERBOARD and Apple.