Stupid Apple :@

Discussion in 'iPod touch' started by BigAl, Jul 23, 2010.

  1. BigAl

    BigAl New Member

    Joined:
    May 2, 2010
    Messages:
    202
    Likes Received:
    0
    Device:
    2G iPod touch
    I returned my iPT 8GB to Apple because it was randomly switching off (about twice a day) and it was on the latest software. I received an email saying that they received the iPod. About 15 mins later I got an email saying that latest software has been installed and that they are returning it back. WTF?

    Please Register or Log in to view images

  2. Baker5

    Baker5 Well-Known Member

    Joined:
    Jun 26, 2008
    Messages:
    3,230
    Likes Received:
    40
    Device:
    iPhone 5 (White)
    So why exactly are they "stupid"?
  3. JakeMan

    JakeMan Member

    Joined:
    Jun 22, 2010
    Messages:
    717
    Likes Received:
    18
    Device:
    4G iPod touch
    If they're returning it to you it's probably fixed.
  4. BigAl

    BigAl New Member

    Joined:
    May 2, 2010
    Messages:
    202
    Likes Received:
    0
    Device:
    2G iPod touch
    It's not a software issue, it's a battery problem. But they said that it is fixed because they installed latest software.
  5. Baker5

    Baker5 Well-Known Member

    Joined:
    Jun 26, 2008
    Messages:
    3,230
    Likes Received:
    40
    Device:
    iPhone 5 (White)
    I thought you had the latest software on it when you took it in?
  6. Shawa

    Shawa Super Moderator

    Joined:
    Jan 31, 2009
    Messages:
    3,188
    Likes Received:
    22
    Device:
    Nexus 4
    I think they mean it's been fixed and updated.
  7. J-Phone

    J-Phone Active Member

    Joined:
    Dec 1, 2009
    Messages:
    4,868
    Likes Received:
    10
    Device:
    iPhone 4 (Black)
    They usually give you a refurbished iPod instead of your own for faster transactions.
  8. BigAl

    BigAl New Member

    Joined:
    May 2, 2010
    Messages:
    202
    Likes Received:
    0
    Device:
    2G iPod touch
    I did. The problem started when I was jailbroken. Then I restored but the problem wasn't gone and then I DFU restored it but it still didn't work.
  9. Baker5

    Baker5 Well-Known Member

    Joined:
    Jun 26, 2008
    Messages:
    3,230
    Likes Received:
    40
    Device:
    iPhone 5 (White)
    Do you have the device back? If so, is it still switching off?
  10. BigAl

    BigAl New Member

    Joined:
    May 2, 2010
    Messages:
    202
    Likes Received:
    0
    Device:
    2G iPod touch
    No, I sent it to Apple yesterday and got the e-mail tonight.

    "Our technicians have performed full diagnostic checks on your IPOD TOUCH (2ND GENERATION) and have been unable to reproduce the symptom(s) you reported when you requested the repair. As a result of our tests, we can confirm that your product meets Apple specifications for performance, usability, and functionality.

    As a part of our assessment and test procedures, your product has had the latest software and firmware updates installed. It is now being returned to you, and you should expect to receive it within two business days along with a letter that provides details about our assessment as well as useful troubleshooting tips."

Share This Page