so i lost my ipodt at an amusement park. most likely it fell out of my pocket on a rollercoaster, cause when i got it back it was all dented on the back. so i call apple tech support to see if i can get a replacement. i actually was truthful and told them what i actually thought happened. they said that if i just took it to an apple store that they would check the water detector and give me a new one. so my dad was going to be heading past an apple store so he said that he would take it for me. well he calls and the guys at the genius bar said that there was no record of my call and that since it was accidental damage that they would not replace it. so i called apple back and they said that nope, i cant get a replacement even tho they told me that i could. any suggestions?