Speck Customer Service

Discussion in 'Accessories' started by DancingGopher, Oct 6, 2009.

  1. DancingGopher

    DancingGopher New Member

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    Speck is fantastic. I ordered a White Cranberry Truffle CandyShell case from them last week and today it came. Well, they sent me the black one by mistake. So I called customer service to notify them and try to get the right case. So they are sending me the white one and they are letting me keep the black one free of charge on account of their error. I was expecting to ship it back when the white one came, but the guy said that I could just keep it. Thanks for the free case Speck.

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    but I am debating whether to sell the black case when the other comes..or keep them both and be cool
  2. EBOBO

    EBOBO New Member

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    Why don't you sell the white one? Isn't that the one you don't want?
  3. twilighter

    twilighter Banned

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    i say keep them both.
    but yes. speck has awesome service. they sent me an iphone case instead of an ipod touch case so i kept the iphone case and sold it

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  4. DancingGopher

    DancingGopher New Member

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    No, I originally ordered the white but they sent me the black.
  5. inF4MOUS

    inF4MOUS New Member

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    awesooome

    i want one of the new colors instead, i ordered the black-yellow 1 day after the new colors got released

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    crycry.
  6. solidness

    solidness Banned

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    Probably let you keep it cause the color is discontinued now.

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