Restoring iPod

Discussion in 'iPod touch' started by MikeM., Oct 16, 2007.

  1. MikeM.

    MikeM. New Member

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    When I tried to restore my iPod touch after it had stopped working right. It just hangs in iTunes at the screen Preparing to restore iPod.Then says an unknown error has occurred (6). Is there anything I can do to fix this?


    Thanks,

    MikeM.
  2. calevans

    calevans Retired Moderator

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    yes, you can do a manual restore.

    -open itunes
    -plug ipod into computer
    -hold both sleep/wake and home button until ipod restarts.
    -let go of of the sleep/wake button when you see apple logo.
    -hold home button until itunes pops up with recovery mode
    -click yes, and your ipod with be restored to its factory settings.

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