Well, I had 2.2 firmware on my iPod and iTunes 8.2. I paid for and downloaded 3.0 firmware for my iPod. I plugged in my iPod and tried to upgrade, then in the middle of the upgrade it failed and it gave me an error message. I clicked more info and it took me to an Apple site saying that I had to unblock ports 80 and 443, turn off any firewalls etc. So I unblocked ports 80 and 443 on my router and on my Wifi connection on my computer. 'Cos the upgrade failed on my iPod's screen it showed the iTunes logo and a USB cable. I connected it to iTunes and it just comes up as 'iPod', 'Capacity: n/a' and all of the spaces say 'n/a'. Plus there's only the summary tab. Luckily all my iPod stuff is backed up. Still, I keep trying to upgrade, turning off various firewalls, browsing the net for answers and still nothing!! Please help!! Please Register or Log in to view images Please Register or Log in to view images ------------------double post merged------------------please someone help!!! Please Register or Log in to view images pleeeease!