Well, I had a thread asking for help with frozen itunes, and songs not playing on my ipod. After help, I uninstall and relaoded Itunes, and then pressed restore for my ipod. This is what happens: Window came up saying: preparing ipod for restore. I had the apple logo appear on ipod after several minutes, then a few minutes later, I got the connect to Itunes screen, whilst on the computer the window was still saying: preparing ipod for restore. It then went through the restore process, and then came up with this message: "the ipod 'ipod' could not be restored. an unknown error occured (1603). I pressed O.K., and several minutes later this window came up with message: Itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with Itunes. So I click restore, and it just repeats everything above again and again. On the fourth attempt I gave up. I have tried DFU mode put it just goes back to connect to itunes logo. Does anyone have a clue what i need to do??