Product Replacement Status - Product replacement pending

Discussion in 'General Apple Chat' started by xJNRazarx, Apr 15, 2009.

  1. xJNRazarx

    xJNRazarx New Member

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    Hey

    i sent my ipod touch 2nd gen off to apple about 3 weeks ago now and for about 2 weeks it has been stuck on

    Step 3 - Return
    Product replacement pending

    How Long Does This Take? What Does "Product Replacement Pending" Mean? And How Can It Take 2 Weeks And Still Say That

    This Is My First Post

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  2. studangerous

    studangerous Super Moderator Emeritus Staff Member

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    It means your device is queued for replacement. I'm not sure how long it will take Apple but I would say within 30 working days is the norm for most companies (i.e. max 1.5 months).
  3. xJNRazarx

    xJNRazarx New Member

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    It's Been Updated (Y)

    Step 3 - Return
    Replacement Product Shipped (15-Apr-2009)
    Shipped via UPS.

    Just Waiting For It To Arrive now ..

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  4. mikec1985

    mikec1985 Active Member

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    You know if you went to an Apple store they would have replaced it on the spot. No waiting 3 weeks.
  5. Qartin

    Qartin Member

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    No the apple stores just package it for you and send it away. They dont replace it on the spot.
  6. Nburnes

    Nburnes Well-Known Member

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    Some replace it on the spot if they have available refurbs.
  7. drkassassin

    drkassassin New Member

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    yup..this is true..and if not they place an order for a refurb from apple and let you pick it up..they did this with my touch when the headphone jack was messed up

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