Passcode reset? Help

Discussion in 'iPod touch' started by winter_wind, Jun 22, 2010.

  1. winter_wind

    winter_wind Member

    Joined:
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    Hi
    My cousin has an ipod touch 3rd gen 3.1.2
    She set a passcode but later forgot it.
    How to restore or reset the passcode?
    I tried to put it in Recovery mode and then recover it.
    But the problem is this window popup appears after i press on Restore button in itunes
    I know that it needs a firmware update before perform the restore, so i choose Restore and Update.
    After that i downloaded the firmware and it start the process, another popup to say "Verifying ipod restore with apple"
    but it fail after that and show "The ipod 'ipod' could not be restored...."

    How to fix this?
    Thanks

    p/s: attached pics

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