I recently emailed Apple, in the US, telling them how I was annoyed that people who bought after 27th December got the free upgrade, and how the new touches already had the software on. They replied saying... "The upgrade for the iPod Touch is ONLY shipped free on iPod Touches bought on or after January 15th, 2008. The price of the iPod Touch also rose by $50.00 USD when the upgrade was announced, so people who already owned the iPod Touch were able to get their upgrade at a discount compared to people who buy one with the upgrade preloaded." So they're trying to tell us that those who already bought the iPod are better off? Haha and then they told me I should try and return it then buy a new one!!