new Touch won't turn on

Discussion in 'iPod touch' started by walltx, Oct 10, 2007.

  1. walltx

    walltx New Member

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    new Touch won't turn on

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    Hello, I am a new iPod Touch owner; got it last night at Best Buy.

    Turned it on; got the apple logo screen then it died and have had no luck since getting it to turn on.
    I've had 3 previous iPods with no problems ever. There are no help screens from Aplle website that I can find to help me correct the issue.

    Any ideas would be a big appreciative help. Thanks.
  2. klinyc

    klinyc New Member

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    Have the same problem with a 8GB Best Buy Online purchase... Got it yesterday, and was stuck forever with the white apple screen. Spent close 2 hours on the phone with Apple Support, downloaded itunes and tried to recover the ipod. Error Code 1604. Didn't work and ended up returning it to Bestbuy this morning.

    It's a DEFECT!!! Return it. That's what Apple Support told me.

    Best Buy took it back with no question asked.

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