I've searched for help on this but no joy. My new itouch is charged and when I click the on button it shows a symbol for a connector, and an arow to the itunes disc, then switches off. Next step is that I have to download "save" the itunes software to a new folder that I create on the Cdrive of my laptop? ie I don't download the application to the itouch - cos I nould not see that when I tried to download the itunes application. Then I should get an icon on my desktop or an itunes item on my All Programs pop-up menu? Then how does the application transfer to the itouch? Do I ned to register my email address 1st befoe downloading th itunes software? At the moment, I just want to down load music and play internet radio. Any help appreciated.