I am having trouble dragging songs onto my pod. I received this as a gift a week ago and have had a lot of problems that resulted in hours on the phone with support and a frustrating visit to an Apple store today. In the end, we got the pod working without replacing it, but I cannot drag anythign on to it. I synced web addresses and a few pictures and that worked fine, but when I drag a song on to the pod logo it either says that it cannot sync or that device is not plugged in...any ideas? I do not want to sync my library to the pod. I want to tell it which songs to add hence the needing to drag songs on.