Hello, Im sorry to say this but people going to start screwing @ me now. But your getting a free firmware update yes? Now Apple call it "Software Upgrade" costing consumers £12.99 / $20.00 Its like BUYING software for your iPod Touch, its like Microsoft wont give you a free copy of Office 2007 just because you brought there operating system would they? Your buying an iPod. Doesn't mean Apple should start given you free software to go with it! but on the other hand you can say they should give it free because new customers are getting it free which is a good point, but look at game consoles now they coming with free games etc etc doesnt mean you should go back and complain!