I've a question,please help me.

Discussion in 'iPod touch' started by Insomnia.V2, Dec 20, 2009.

  1. Insomnia.V2

    Insomnia.V2 New Member

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    Device:
    2G iPod touch
    I've a 16GB 2nd generation iPod Touch & its screen was cracked.

    I know the warranty isn't covering anything incident caused by accident.

    Here goes my question:
    If my iPod Touch is not functioning at all (not due to battery nor water), would apple accept it for service? Although I've a cracked screen.
  2. Chicken

    Chicken Retired Moderator

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    Interesting question :/ they may just fix whatever is wrong with it and leave the screen or they would just reject it.

    Try phoning Apple Support up and they should be able to tell you.
  3. maxam

    maxam Member

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    Well if something is not functioning and they won't we able to fix, they have no choice but to give you a new one.
  4. Insomnia.V2

    Insomnia.V2 New Member

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    Thank you both for your replys

    Please Register or Log in to view images



    maxam: sure?

    Chicken: I'll call them up later , wonder how to tell the?

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  5. Chicken

    Chicken Retired Moderator

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    No they'll just replace the parts that aren't functioning.
  6. Insomnia.V2

    Insomnia.V2 New Member

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    Device:
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    I thought they will give me a refurbished iPod Touch again.
    Which I think it's another iPod Touch cause it has different serial code from the one i brought.
  7. DotSlashSlash

    DotSlashSlash Active Member

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    Apple can replace your screen for you in the store for a certain fee no matter the reason for the damage, they can do it there and then while your in the store i think
    https://selfsolve.apple.com/GetWarranty.do

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