itunes won't update or unistall

Discussion in 'iTunes' started by whitepod, Jan 17, 2008.

  1. whitepod

    whitepod New Member

    Oct 18, 2007
    Likes Received:
    im on a laptop with itunes 7.3 i need to update to 7.6. however when iever i try and download it says something about ipodeverything is a invalid short file name. (ipodeverything was the name of the folder i had my music on on my external harddrive) i don't have the hd hooked up anymore and just want to use the local drive. so i figured i could uninstall and reinstall but it gives me the same error and ideas? thanks in advance
  2. 1god1king

    1god1king New Member

    Nov 12, 2007
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    if you have no music try uninstalling everything iTunes
    in c/program files there is a folder delete it
    if itune helper is running go to run type msconfig look in startup and remove check next to it
    and restart now itune helper won't start in startup go back to c/program files and delete the rest of the itunes folder
    run search key word iTunes and delete all iTunes files
    then restart and try to reinstall the 7.6 from the apple site

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