iTunes wont recognize my iPhone!!

Discussion in 'iTunes' started by iTouch_PR_14, Jul 12, 2009.

  1. iTouch_PR_14

    iTouch_PR_14 New Member

    Joined:
    Jul 3, 2008
    Messages:
    70
    Likes Received:
    0
    Device:
    iPhone
    I've tried numerous things like reinstalling itunes, rebooting device while connected, putting in DFU, restarting PC,... and none have worked for me. Sometimes (rarely) iTunes recognizes mi iPhone but displays error 0xE8000065 (????) and the rest of the times it doesnt. My PC recognizes it as a camera (why??) but itunes doesnt!! What can I do?? I just want to sync some songs and delete some stuff.... HEEELP!!!!
  2. 42395_skyline

    42395_skyline Community Development Staff Member

    Joined:
    Feb 14, 2009
    Messages:
    10,912
    Likes Received:
    489
    Device:
    iPhone 6
    one thing i can answer is that it is always recognized as a camera. about your main problem. i have no idea. try using a different account on your computer or a different computer. try sharepod to just add songs and delete some.
  3. xenorecor

    xenorecor New Member

    Joined:
    Mar 21, 2009
    Messages:
    185
    Likes Received:
    0
    Device:
    2G iPod touch
    Dude. Your iPhone is messed.
  4. tktab911

    tktab911 New Member

    Joined:
    Jun 16, 2009
    Messages:
    68
    Likes Received:
    0
    Device:
    2G iPod touch
    I had this problem days ago...
    Computer OS?
    My vista laptop had this problem, my xp computer had this problem too...

    I tried...
    http://support.apple.com/kb/HT1852

    If that doesn't work... just check around support on apple.com


    ---on that link---
    Scroll down to; "Verify iPod touch Driver/Service Installation"
    Thats what fixed mine. let me know if this doesn't work, i got a few other links that may help you.
  5. iTouch_PR_14

    iTouch_PR_14 New Member

    Joined:
    Jul 3, 2008
    Messages:
    70
    Likes Received:
    0
    Device:
    iPhone
    yea I did the driver/installation thing and the it says its started. I restarted it and still, either the error or itunes wouldnt do anything... Is there something else I can try??
  6. FATToney

    FATToney New Member

    Joined:
    Jun 16, 2009
    Messages:
    26
    Likes Received:
    0
    Device:
    iPod touch
    You could delete Itunes, then reinstall it on your computer and reconnect your iphone. If not, take it to an Mac store and or place you got it and ask them what to do. If you have had it under a year, I am sure that you haven't done anything to break warranty contract.
  7. mlanoe

    mlanoe New Member

    Joined:
    Mar 11, 2008
    Messages:
    11
    Likes Received:
    0
    Device:
    iPod touch
    I had a similar problem, and now a month or two later I finally found the answer.
    Maybe that will work for you!
    Copied on this page:
    http://www.howardforums.com/archive/topic/1363091-1.html

    Apparently when you plug your iPhone in to your computer, Windows will "sometimes" install the drivers as a camera, putting them in the wrong place. This is why it will pop up in Windows so you can take photos off, but iTunes can't see it. SO, what you have to do is move the driver file (USBAAPL.SYS) to the correct location. Follow the directions I found below & your iTunes should be fixed (worked for me):

    What works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:

    1. First off you need to have iTunes installed and the ipod touch plugged in
    and recognized as ‘something’ e.g. digital camera (it shouldn’t really
    matter what it’s recognized as, but it needs to be found by windows).

    2. Search for usbaapl in the C:\WINDOWS system folder:
    o open windows explorer (e.g. Right-click Start and then click ‘explore’)
    o right-click the WINDOWS folder and select ‘Search’).
    o type in usbaapl and hit Search – try to ignore the dog!
    You should find the driver info in a sub folder of
    C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
    Remember that location (either leave the search box open or copy the folder
    name into note pad – you’ll need it later)
    If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
    been installed with the iTunes install and you’ll have to reinstall iTunes.

    3. Locate the ipod-camera device:
    o Open the device manager, e.g. using Start > Control Panel >
    Performance and Maintenance > System > Hardware Tab > Device Manager
    o Look for a device called ‘ipod’ - if your ipod shows up as
    ‘digital camera’ it will be under something like ‘imaging devices’.

    4. Update the driver:
    o Right click the ‘ipod-camera’ in device manager and click on
    ‘Update Driver’ – the Hardware Update Wizard will open.
    o Check the ‘Install from a list or specific location’ then click ‘Next’
    o Check ‘Search for the best driver in these locations’. Un-check
    ‘Search removable media’ and check ‘Include this location in the search’.
    In the text box below type (or better copy and paste) the folder
    containing the ipod driver information found in step 1 (in the example
    above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
    then click Next.
    You should now see something like ‘Apple ipod device driver’ or so. Continue
    installing that device. Once the driver has been installed the ipod will come
    to life and iTunes (if you have it open) will show it.
  8. smg1010

    smg1010 New Member

    Joined:
    Oct 28, 2009
    Messages:
    1
    Likes Received:
    0
    Device:
    iPhone 3G (Black)
    THANK YOU, mlanoe!!!!!! I spent two days trying to get my iPhone to show in iTunes and was about to smash the thing when I came across your post!

    Worked like a charm!
  9. dylan knox

    dylan knox New Member

    Joined:
    Dec 8, 2009
    Messages:
    7
    Likes Received:
    0
    Device:
    2G iPod touch
  10. Jacob

    Jacob Well-Known Member

    Joined:
    Mar 2, 2009
    Messages:
    4,943
    Likes Received:
    122

Share This Page