Itunes won't open: issue with quicktime?

Discussion in 'iTunes' started by maxinebluestar, Dec 5, 2008.

  1. maxinebluestar

    maxinebluestar New Member

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    Okay, so this is exactly what happened :

    I opened up itunes and listened to music, then a pop-up popped and told me there was a new version of itunes and if I wanted to update mine.
    I clicked yes and it started downloading both itunes+quicktime, and safari.
    After a few minutes, the update was done.
    I restarted my computer and everything went well.

    I opened up Itunes again, and it wont work ever since I updated it to 8.0.2

    this is the error:

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    I did press help and did the instructions.. but it still didnt work.
  2. Baker5

    Baker5 Well-Known Member

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    I had this problem also i had to go into all programs and find quicktime then click on it and uninstall by clicking on it and itll show two options repair or install you want to repair and then youll be all set
  3. maxinebluestar

    maxinebluestar New Member

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    i did that twice actually,
    but then i tried it again today and it worked.

    thank you

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