iTunes store issue

Discussion in 'iTunes' started by Meikura, Jul 24, 2010.

  1. Meikura

    Meikura Super Moderator Staff Member

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    Guys, got a problem with iTunes. My dad has just bought an iPad, and for some reason neither of my macs will connect to the iTunes store.

    This means I can't activate the iPad, and it's currently a £600 piece of junk until I can get it working. Anyway, I've got 2 MacBook Pros, and both of them are having difficulties connecting to the iTunes store. They both complain that I don't have an active internet connection.

    Anyway, both laptops have different set-ups, neither are running any firewall or virus programs, and I have a direct connection to the internet. It worked before I went on holiday, but now it's completely broken (and we've not changed anything).

    Both laptops are up to date completely, with the latest OS X and iTunes installed. Any advice?
  2. pyromatic

    pyromatic New Member

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    Try using a desktop instead of a Macbook?
  3. Meikura

    Meikura Super Moderator Staff Member

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    Tried that, no result.
  4. pyromatic

    pyromatic New Member

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    re-install itunes?
  5. Meikura

    Meikura Super Moderator Staff Member

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    The issue presents on two completely different computers, I don't think a reinstall of iTunes will fix the issue, but I'll try it when I get back home.
  6. JakeMan

    JakeMan Member

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    Make sure your hosts file does NOT include anything extra that would conflict with iTunes. This was an issue for me, I also have a MacBook.
  7. Meikura

    Meikura Super Moderator Staff Member

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    Nope, hosts file is fine, no conflicts there. I'm really not sure what to do here except ring up Apple.
  8. TakenAppleDownAPeg

    TakenAppleDownAPeg Member

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    whats your modem/router set up, try power cycling, unplug them for ~5min then plug them back in.
  9. m0in

    m0in Well-Known Member

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    What version of iTunes are you running?

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