When I open itunes, I get this message: click But I know I have that file because I downloaded it twice to my sysyem32 files AND my desktop. Someone told me to leave Quicktime open while doing it, but when I try to open Quicktime, it shows me the same message. When I click "OK" twice; it shows this message: click I've already tried uninstalling, reinstalling everything... I've tried repairing... but NOTHING seems to work! And yes, I tried deleting my temporary files.