ITUNES Problem

Discussion in 'iPod touch' started by kckid12, Feb 22, 2010.

  1. kckid12

    kckid12 New Member

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    About a week ago i rebooted my system (windows 7) and tried to open itunes. An error message popped up saying "the action is only valid for products currently installed" so I figured i could uninstall and reinstall and go from there. However when i went to uninstall it it said the file couldnt be located? Now I cant install itunes/open it/ or uninstall/reinstall any suggestions ? Its looking for a .msi file to unistall and it cant find one? PLease help thank you
  2. _JKK_

    _JKK_ Super Moderator Staff Member

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    Have you tried using any other program to try to uninstall iTunes? Like CCleaner?
  3. J-Phone

    J-Phone Active Member

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    redownload itunes form apple site
  4. _JKK_

    _JKK_ Super Moderator Staff Member

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    ^ Yeah. Redownload and reinstall (or hit repair instead).
  5. kckid12

    kckid12 New Member

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    When i try to re-download itunes from apple it starts installing and an error pops up saying prior itunes could not be deleted because it cant find it
    ------------------double post merged------------------
    once i hit repair the same thing happens a window pops up asking me to locate the previously installed itunes (a .msi file) and it is no where to be found...Ive searched and searched. Ive tried to repair, uninstall, download form itunes and install. The same error keeps coming up. will ccleaner remove it?
  6. J-Phone

    J-Phone Active Member

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    go to start>control panel> add/remove > remove itunes there

    then delete any itunes related files left in start>explore
  7. kckid12

    kckid12 New Member

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    how di i try and use Ccleaner?
  8. J-Phone

    J-Phone Active Member

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    go to start>control panel> add/remove > remove itunes there

    then delete any itunes related files left in start>explore
  9. kckid12

    kckid12 New Member

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    i tried doing that...it doesnt remove it. Im running windows 7 i have a feeling that has something to do with it. I didnt update itunes for quite a while now i cant open it, delete it, or remove it
  10. J-Phone

    J-Phone Active Member

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    well sorry duno nothing bout win 7

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