itunes problem

Discussion in 'iPod touch' started by moonlight031982, Nov 28, 2007.

  1. moonlight031982

    moonlight031982 Member

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    hi everyone, when i attach my ipod touch to pc and opened itunes, it says that my ipod cannot be used because a certain program is not nstalled and that i need to uninstall and install again itunes. i did what it said but when i open itunes,its didplaying the same message.what could be the problem?
  2. RoundysSince

    RoundysSince New Member

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    Did your iPod connect before? If it did connect - what did you do before this problem occurred?

    If it never connected to iTunes - which version of iTunes are you using?

    Is the iTunes message specific about this "program" you need to install, does it give you the name of the missing program?
  3. moonlight031982

    moonlight031982 Member

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    nope it doesn't specify what program is missing.and yes it used to connect to itunes but not this morning.i haven't done anything to my ipod nor to itunes

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  4. Vasily

    Vasily Member

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    I had that problem on my 2nd or 3rd sync, all i did was reboot a couple of times until it recognized (and sync'd it)

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    Hope that helps

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