itunes doesnt recognise the ipod AT ALL

Discussion in 'iPod touch' started by nehuevo, Feb 23, 2008.

  1. nehuevo

    nehuevo New Member

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    hi, here's my problem

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    i updated the firmware to 1.1.3, and since then, when i connected it to the pc, itunes went
    "This iPod can not be used, because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again"
    i reinstalled itunes a bunch of times (tried 7.6, 7.5, 7.4), without any luck
    tried forcing ipod into restore mode, didnt help aswell

    took the thing to apple servicing center, they somehow restored it using mac, even uploaded some test mp3s into it, so it worked
    brought it back home and now itunes doesnt react to it at all, but instead it opens up in windows explorer as computer\Apple iPod\Internal Storage\DCIM
    any suggestions on what should i do? please

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    p.s. nope, i didnt jailbreak it
  2. nehuevo

    nehuevo New Member

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  3. mikesgroove

    mikesgroove New Member

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    I had a similar problem. I re-installed itunes and it recognized my Touch. Give that a try.
  4. bundyxc

    bundyxc Member

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  5. nehuevo

    nehuevo New Member

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    unfortunately, none of the above helped

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    i forgot to mention that the ipod is not bricked, it works fine, wireless and such
    i just cant upload stuff to it, since itunes (and mediamonkey) doesnt feel it's there

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    thus i cant restore it via itunes
    and bundyxc, there's no warning triangle where u said it should be, so all the drivers are there, i presume

    anyone got more suggestions?

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    p.s. also, think this is worth mentioning - when i do the home+sleep button thing (u know, hard reset or whatever)- after restarting the ipod shows the "gimme itunes" screen for a while, and then goes back to his kinda normal self, even keeping web history and such. is it supposed to be this way?
  6. FluxBox

    FluxBox New Member

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    If it was formatted on a Mac and you're trying to sync on a PC, it won't work. Restore again on your PC?
  7. nehuevo

    nehuevo New Member

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    itunes doesnt see the thing => cant restore
    or can i somehow?
  8. ilovemipod

    ilovemipod New Member

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    go into settings>general>reset and that will erase everything you have??
  9. nehuevo

    nehuevo New Member

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    so, i've restored the ipod on another pc, itunes found it and such
    BUT
    i brought it home, plug it it, windows tells me it finished installing drivers to it
    and then itunes doesnt see it still

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    but the ipod is shown as a portable device in explorer (which, i belive, it's not supposed to be)

    i did try all versions of itunes from 7.4 onwards
    i tried mediamonkey also
    tried completely uninstalling ALL apple related software and installing it back

    anyone knows any solutions?

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    ilovemipod, it resets allright, not sure if it erases stuff, since its empty anyway. doesnt help me though

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  10. nehuevo

    nehuevo New Member

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    bump
    come on ya ipod wizards

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