iTunes could not connect to this iPod because an unknown error occurred (0xE8000065).

Discussion in 'iTunes' started by ValleyForge, Aug 17, 2011.

  1. ValleyForge Head of Community Development Team

    Member Since:
    May 25, 2011
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    "iTunes could not connect to this iPod because an unknown error occurred (0xE8000065)."
    I get this every time I plug in my iPod. I found in another thread that iTunes will detect it if you reboot the iPod while connected, and that works, but I have to reboot it every single time I connect it, which gets very annoying.
    ValleyForge, Aug 17, 2011
    #1

  2. NitroBum Active Member

    Member Since:
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    Do you have libusb installed on your computer?
    NitroBum, Aug 17, 2011
    #2

  3. uncjus Banned

    Member Since:
    Aug 15, 2011
    Message Count:
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    Device:
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    From The iPhone Wiki:

    0xE8000065
    sn0wbreeze custom firmware error on USB connection. Unplug the device, reboot it, and plug it in again.
    uncjus, Aug 17, 2011
    #3

  4. Tkf1 Community Development Team

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    Get a new USB cable.
    Tkf1, Aug 17, 2011
    #4

  5. ValleyForge Head of Community Development Team

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    May 25, 2011
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    I have never used sn0wbreeze or custom firmwares, and as I said I can reboot it to connect once, but after disconnect and reconnect I have to reboot again which is annoying.

    -----double post merged-----

    I have tried multiple USB cables and ports...thats not the problem.
    ValleyForge, Aug 17, 2011
    #5

  6. uncjus Banned

    Member Since:
    Aug 15, 2011
    Message Count:
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    Device:
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    Well, the only option I can see is to put it into recovery or DFU mode and restore..
    uncjus, Aug 17, 2011
    #6

  7. ValleyForge Head of Community Development Team

    Member Since:
    May 25, 2011
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    Device:
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    I'm pretty sure it's a problem with the computer or iTunes...and no I don't have libusb. Should I?
    ValleyForge, Aug 17, 2011
    #7

  8. NitroBum Active Member

    Member Since:
    Feb 23, 2009
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    No, I just know that libusb can cause some really weird problems for things plugged into usb ports, including iOS devices. That definitely seems like it's a problem with the iPod rather than the computer or iTunes. Have you tried it with someone else's iPod?
    NitroBum, Aug 18, 2011
    #8