itunes 9 won't install

Discussion in 'iTunes' started by dubiousraves, Jan 17, 2010.

  1. dubiousraves

    dubiousraves New Member

    Joined:
    Oct 19, 2009
    Messages:
    11
    Likes Received:
    0
    Device:
    3G iPod touch
    Hi. My daughter needs to install itunes 9 on her Acer laptop (windows vista) because her new iPod nano says it will only work with the latest version of itunes.

    But we can't get iTunes 9 to install. It downloads fine. We click on the .exe file, which sends up the window "would you like to run this program?" We click yes, then nothing happens.

    Previous versions of iTunes have worked fine.

    Any ideas?

    Thanks,
    Dave
  2. Tkf1

    Tkf1 Community Development Staff Member

    Joined:
    Oct 12, 2009
    Messages:
    17,397
    Likes Received:
    2,488
    Device:
    iPad mini
    Do you have an Apple Software Update somewhere on the computer? Try an run that. And download iTunes 9
  3. maxam

    maxam Member

    Joined:
    Dec 14, 2009
    Messages:
    371
    Likes Received:
    0
    Device:
    3G iPod touch
    Try to download it again then right click and run as administrator.
  4. dubiousraves

    dubiousraves New Member

    Joined:
    Oct 19, 2009
    Messages:
    11
    Likes Received:
    0
    Device:
    3G iPod touch
    Thanks, Maxam. I got a little farther along doing what you suggested, but it still wouldn't install. I got this message: iTunesSetup.exe is not a valid Win32 application.

    Tkf1: Can you be more specific about which software update to get and where to find it? Thanks.
  5. Bubalooshi

    Bubalooshi Active Member

    Joined:
    May 22, 2008
    Messages:
    2,432
    Likes Received:
    0
    Device:
    iPhone 3GS (Black)
    Try looking here.
  6. dubiousraves

    dubiousraves New Member

    Joined:
    Oct 19, 2009
    Messages:
    11
    Likes Received:
    0
    Device:
    3G iPod touch
    No dice, bubalooshi. I followed all the instructions on that Apple troubleshooting page and I still can't get itunes9 to install. It downloads, then nothing happens. I tried doing it in Explorer and Chrome.

    Any more ideas?

    Thanks,
    Dave
  7. rogers23

    rogers23 New Member

    Joined:
    Jan 21, 2010
    Messages:
    1
    Likes Received:
    0
    Re : itunes 9 won't install

    A newer version does nothing to your library.
    All the previous downloaded content stays
    unchanged.

    So there is no harm in upgrading to a newer
    version. Plus the newer version might have
    security patches you need and it also will have
    better features..

    ----------------------------------------------

    kuranda pet beds | hip hop forum | Outdoor vinyl banners
  8. iThrewMyiPodOutTheWindow

    iThrewMyiPodOutTheWindow New Member

    Joined:
    Jan 20, 2010
    Messages:
    100
    Likes Received:
    0
    Device:
    3G iPod touch
    Have you downloaded it from the official Apple site? Or your older iTunes?

Share This Page