iTunes 8 for Vista 64bit fails to install entirely.

Discussion in 'iTunes' started by EmeraldICE, Sep 22, 2008.

  1. EmeraldICE

    EmeraldICE New Member

    Joined:
    Dec 25, 2007
    Messages:
    126
    Likes Received:
    0
    To start off, I got iTunes 8 within the first few hours it was released and everything was working fine up until now.
    Last night, I synced my Touch and it turned into an iPhone. It had the sms icon, the phone app, it said "No Service", etc. It looked exactly like an iPhone. After, that it wouldn't show up in iTunes at all. I put it in DFU mode and restored it through iTunes but it still restored as an iPhone. I also tried deleting the old restore file, downloading a new one, and then restoring, but once again it restored as an iPhone.

    I figured it was a problem with iTunes so I uninstalled it completely and then downloaded the 64 bit file for Vista off of apple.com. During the reinstall, I noticed it rolling back during the part where it was supposed to install Mobile Device Support and at the very end of the install, it says "Windows Installer has stopped working" and crashes.
    iTunes itself was still installed though, so I opened it up and plugged in my Touch but it popped up and said I didn't have the required software. (Obviously that would be Mobile Device Support that won't install)

    SOO, I tried reformatting my entire computer. I thought it might be a registry fault or something since iTunes is so hard to get rid of entirely.
    So after the reformat, before I did anything else, I downloaded 64 bit iTunes and tried to install it, but I got the exact same error.

    It's like their 64 bit version is broken or something..
    I think it might not be affecting too many people because a lot of people got iTunes 8 when it first came out.
    I don't know...
    I did notice that it doesn't even run in 64bit.
    It says "iTunes *32"
  2. iPTF_BROWSER

    iPTF_BROWSER Active Member

    Joined:
    Aug 17, 2008
    Messages:
    1,623
    Likes Received:
    20
    Device:
    HTC One
    Jeez you reformatted your computer because of that? You need to install the iTunes 7.7 AppleMobileDevice. Download it here
    This is the full version of iTunes 7.7 (32bit) Open the exe file with winrar and extract the AppleMobileDevice file and install it.
  3. EmeraldICE

    EmeraldICE New Member

    Joined:
    Dec 25, 2007
    Messages:
    126
    Likes Received:
    0
    It's not that big of a deal. I keep heavy backups of everything. I actually like starting off fresh!
    Thanks a bunch though, I'll try it.

    EDIT: Thank you

    Please Register or Log in to view images


    That worked perfectly!
  4. jrok18

    jrok18 New Member

    Joined:
    Sep 12, 2008
    Messages:
    63
    Likes Received:
    0
    I uninstalled Apple mobile device , bonjour , itunes , apple update . Then i downloaded itunes 7.7 but it saids there is a newer version. So am i forgetting to uninstall something?
  5. Totally 1337

    Totally 1337 Active Member

    Joined:
    Mar 27, 2008
    Messages:
    3,966
    Likes Received:
    17
    Device:
    iPhone 4S (Black)
    you REFORMATTED!? because of ITUNES!?

    wow dude. you have some serious guts! props to you!

    Please Register or Log in to view images

  6. EmeraldICE

    EmeraldICE New Member

    Joined:
    Dec 25, 2007
    Messages:
    126
    Likes Received:
    0
    Haha, what can I say? I love my iPod. <3
  7. iPTF_BROWSER

    iPTF_BROWSER Active Member

    Joined:
    Aug 17, 2008
    Messages:
    1,623
    Likes Received:
    20
    Device:
    HTC One
    You need to open the iTunes 7.7 .exe file with winrar and take out the AppleMobileDevice. WHILE ITUNES IS INSTALLED. Then double click the AppleMobileDevice.exe file and let it install and then it will be fine.
  8. jrok18

    jrok18 New Member

    Joined:
    Sep 12, 2008
    Messages:
    63
    Likes Received:
    0

    Hold on so first i download itunes 7.7 from that link then what? How do i take out the apple mobile device?
  9. EmeraldICE

    EmeraldICE New Member

    Joined:
    Dec 25, 2007
    Messages:
    126
    Likes Received:
    0
    First download iTunes 8, install it.
    Then DL iTunes 7.7 and use a program called 'winrar' to extract applemobiledevice from it. Then install that and you should be able to sync your iPod again.
  10. cainy

    cainy New Member

    Joined:
    Jan 12, 2008
    Messages:
    489
    Likes Received:
    0
    format only takes 10 mins now days, especially with vista, its usually quicker than fixing any probs with the pc

    Please Register or Log in to view images

Share This Page