Itune does not recognize my ipot anymore

Discussion in 'iTunes' started by mlanoe, Jun 15, 2009.

  1. mlanoe

    mlanoe New Member

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    Device:
    iPod touch
    Ever since I upgraded to itunes 8.2, my computer does not recognize my 1G ipod touch 32gb.
    I tried downgrading to 8.1, but still have the same problem now.
    Tried different ipod (old click wheel ipod and 4th gen nano) and none of them are recognize as well.
    I also tried connecting my ipods to my other computer, and it works fine.

    So it's not the ipod, but the computer/itunes.
    So far, I tried re-installing (multiple times, various versions)
    Tried restarting the Apple Mobile devices.

    Basically went thru all apple troubleshooting suggestions, and still no luck.

    Hoping someone here as a better suggestion.
  2. dannYtroioi

    dannYtroioi New Member

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    Device:
    iPhone 3GS (White)
    ok go to start.. than right click MY COMPUTER go to properties and go to hardware...than on hardware, click device manager,, then go down to usb bus blah blah plug the ipod in and the comp should recognize it and should have a yellow (!) next to the ipod than right click and update driver.. this is what i did..
  3. mlanoe

    mlanoe New Member

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    Device:
    iPod touch
    thanks for the suggestion. I tried it without much success unfortunately. Even thu windows recognize my ipod (when I go to windows explorer I see the ipod) I don't see it in the device manager, and no yellow arrows either...

    You wouldn't believe how many time I re-installed itunes in the last week. Extremely frustrating. Glad you got your working!
  4. johonto

    johonto New Member

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    Device:
    2G iPod touch
    same thing happend to me. i restored on a frends computer. now everything works fine..but i hada 2g
  5. mlanoe

    mlanoe New Member

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    Device:
    iPod touch
    I tried restoring on other computers. It restores fine, but still can't see it on my computer.
    Need to sync my ipod badly. It's been useless for almost a week now.
  6. mlanoe

    mlanoe New Member

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    Device:
    iPod touch
    well to answer my own question and maybe help some other users, I finally found something that would work. I guess when I installed itunes, it would put the driver in the wrong place!
    Below are the instructions, taken from this page:
    http://www.howardforums.com/archive/topic/1363091-1.html

    1. First off you need to have iTunes installed and the ipod touch plugged in
    and recognized as ‘something’ e.g. digital camera (it shouldn’t really
    matter what it’s recognized as, but it needs to be found by windows).

    2. Search for usbaapl in the C:\WINDOWS system folder:
    o open windows explorer (e.g. Right-click Start and then click ‘explore’)
    o right-click the WINDOWS folder and select ‘Search’).
    o type in usbaapl and hit Search – try to ignore the dog!
    You should find the driver info in a sub folder of
    C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
    Remember that location (either leave the search box open or copy the folder
    name into note pad – you’ll need it later)
    If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
    been installed with the iTunes install and you’ll have to reinstall iTunes.

    3. Locate the ipod-camera device:
    o Open the device manager, e.g. using Start > Control Panel >
    Performance and Maintenance > System > Hardware Tab > Device Manager
    o Look for a device called ‘ipod’ - if your ipod shows up as
    ‘digital camera’ it will be under something like ‘imaging devices’.

    4. Update the driver:
    o Right click the ‘ipod-camera’ in device manager and click on
    ‘Update Driver’ – the Hardware Update Wizard will open.
    o Check the ‘Install from a list or specific location’ then click ‘Next’
    o Check ‘Search for the best driver in these locations’. Un-check
    ‘Search removable media’ and check ‘Include this location in the search’.
    In the text box below type (or better copy and paste) the folder
    containing the ipod driver information found in step 1 (in the example
    above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
    then click Next.
    You should now see something like ‘Apple ipod device driver’ or so. Continue
    installing that device. Once the driver has been installed the ipod will come
    to life and iTunes (if you have it open) will show it.

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