iTouch crashes Windows XP

Discussion in 'iPod touch' started by cm97, Dec 6, 2008.

  1. cm97

    cm97 New Member

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    Day 3 of iTouch.

    First 2 days were fine. Downloaded iTunes, sync'd everything perfectly, etc., etc.

    Day 3, low battery, so i go to connect USB to power up and sync up new songs as usual.

    But a minute or so after connecting, I get the blue screen on Windows that an error occured and a lot of verbiage (next time, i will jot it down). No way out of that and I need to restart.

    If I dont connect USB, windows is fine.

    I also noticed on Day 3, that my computer says "New Digital Camera Detected" upon plugging in the iTouch. It never said that before. I think it simply said new iTouch or Device.
    That is the only difference from Day 2 and Day 3.


    Any thoughts?
    Many thanks
  2. MANOWAR©

    MANOWAR© Member

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    The Digital Camera message is because you put photos on your iPod Touch, that is normal. Why it's crashing could be many things. I would try deleting the device in your device manager, start up iTunes and then reconnect your iPod with it already powered on and see what happens.
  3. Joe Rossignol

    Joe Rossignol Community Manager Staff Member

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    1. It's normal for your computer to recognize your iPod touch as a camera because on Firmware 2.0 or higher, there's the screenshot feature (by pressing both home and power buttons at once).

    2. You could try reinstalling Apple Mobile Device Support.
  4. cm97

    cm97 New Member

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    Thanks guys for the advice.

    Where can i find Apple Mobile Deivce Support so that I can download it?

    Also, on my Device Manager, I see many things (keyboard, mouse, etc.), but not an iTouch. Is it called something else?

    thanks again.
  5. MANOWAR©

    MANOWAR© Member

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    maybe USB storage device.
  6. marcbots

    marcbots New Member

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    Had the same problem, reinstalled itunes, XP, but no success. Then I realized that I saved a photo on my Touch, deleted the photo and the crashes stopped! I still had to reinstall Apple Mobile Device Support (through device manager) before my computer recognized my Touch. Now to get my downloaded apps back...
  7. cm97

    cm97 New Member

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    I still havent found it in the device manager. But I've narrowed down the problem. Whenever I download photos onto the iTouch and try to sync it, I get the blue Windows error screen.

    Once I delete the photos on the iTouch and plug in the usb, it syncs properly, windows doesnt crash, everything its fine.

    It seems as if the photos are causing windows to crash.
  8. atomicmufin

    atomicmufin Banned

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    maybe its because you're calling it an 'itouch'
  9. awesome761

    awesome761 Banned

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    ^^ Lol!!
  10. cm97

    cm97 New Member

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    How did you do this as I cant find it on the Apple site?

    Is there a link to it?
    Thanks

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