IPTF Helpdesk

Discussion in 'iPod touch' started by touch_iPod, Jul 26, 2009.

  1. touch_iPod

    touch_iPod Well-Known Member

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    Hey guys, I got the idea for this thread from both holbikwolff10's thread as well as one from a Malaysian-based forum... Better to group all those queries into one thread so as to minimize the clutter!

    Type of iPods:
    -iPod Shuffle
    -iPod Nano
    -iPod Classic
    -iPod Touch

    Rules:
    Do:
    - Post any problems, inquiries, or questions on maintenance, prices, software, hardware, iPod equipment...etc.
    - You can choose to ASK a question or ANSWER a previous question.
    - Phrase your question clearly and properly. Make sure people understand your question.
    - Answer clearly. Otherwise people have to waste time asking again.

    Don'ts:
    - Do not post crap/useless information.
    - Do not spam.
    - Do not ask questions that can be found in Google BY YOURSELF in this thread. Search the thread for answers with the 'Enter Keywords' function before posting a question. There may already be an answer.


    Hope this helps... And if it's ok, can the mods please front-page or sticky this thread as well?

    Thanks guys!

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  2. bgizzle

    bgizzle Administrator Staff Member

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    Well intentioned idea, but the whole point of the forum is to have questions in separate threads. Creating a new thread doesn't "clutter" the forum any more than having a many-thousand page single thread does.
  3. touch_iPod

    touch_iPod Well-Known Member

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    Device:
    iPhone 5 (White)
    Frequently Asked Questions (credit to bryanyeo from the iPod Bar sub-forum in Lowyat.net)

    1. Which operating system is the iPod touch / iTunes compatible with?
    - Compatible operating systems are Mac OS X and PCs running Windows 2000 / XP / Vista.

    2. Can I update more than one iPod with my computer?
    - Yes. Each iPod communicates a unique device identification number to your computer, allowing you to take advantage of automatic music transfers to your iPod even if you share a computer with another iPod user. You can choose to automatically update your entire music collection on multiple iPod players or choose to update selected playlists, allowing you to transfer custom playlists to individual iPod players.

    3. What if my music collection exceeds the storage capacity of the iPod?
    - If you have more music in iTunes than you can fit on iPod, you can choose to update selected playlists only or update manually. With the first option, only the tracks in the selected playlists (rather than the entire music library) are downloaded to iPod when you connect. With the manual update option, you manage what goes into your iPod by dragging and dropping selected songs or playlists into iPod.

    4. Can I connect the iPod to my home stereo?
    - Definitely! Third-party stereo adapters are available for listening to your iPod music library using home stereo speakers. Compatible devices must be self-powered and support audio output through a 3.5 mm headphone jack. For optimal sound quality when using external speakers, set the iPod volume at less than half the maximum output and adjust your listening volume through your stereo controls. This prevents overamplification, which can cause distortion and reduce audio quality.

    5. Can I replace the iPod's battery myself?
    - Apple offers what it calls theBattery Replacement Program. Apple will replace the battery for you and offers a 90-day guarantee on materials and workmanship.

    6. How do you delete apps and games stored in the iPod?
    - To delete your applications/games, tap and hold the application about 2-3 secs.. All apps with a small 'x' will be shown up and select the apps you wanna delete.

    7. How to transfer videos to the iPod?
    - In order for video files to be transferable and playable on the iPod, it must be in the right file format which is namely the H.264/MPEG-4 format. Some conversion may need to be carried out especially for Windows users who tend to have video files in other types of formats.
    - Windows users also have it easy with the use of Videora ( http://www.videora.com/en-us/Converter/iPhone/ ) which is an iPhone Video Converter. Once you've converted the video accordingly to the program instructions, simply drag it into the iTunes program window and sync as usual. Make sure your sync settings for video is set up properly. You can also do it the longer way and add the file through iTunes itself (File> Add File to Library) before syncing.
    - This can also easily be done on the Mac using either Quicktime Pro or HandBrake (http://www.handbrake.fr/).

    8. How to transfer your apps to a new computer?
    - Option 1. You get to re-download all the purchased app from iTunes for free if you happen to move to a new computer or lost all your previous data. iTunes/iPod/iPhone will prompt you that you already purchased the app, and do you want to re-download it for free. (credit to wei)
    - Option 2. From Mac or PC, copy the entire "Mobile Applications" folder into an external storage device, an external HDD or a thumb drive. Plug that external storage device into your Mac or PC, and open the folder. Leave that Finder window open, and run iTunes. Sign in into your iTunes account. Then drag-and-drop ONE app, from that "Mobile Applications" folder on that external storage device, into your Mac or PC iTunes. It should copy over into your Mac or PC iTunes library, which answers that question of yours whether it recognizes your PC or PC iTunes file format or not. Then try and sync your iPod Touch to it. If it installs the app over, then it works. Drag-and-drop all the other apps from that external storage device, to your iTunes on your new Mac or PC, and sync your iPod Touch/iPhone to get all the apps back into it. (credit to stringfellow)

    9. How do I add contacts and notes to the iPod?
    iTunes can automatically transfer contacts stored in Address Book to your iPod. To enable syncing of Address Book contacts:
    1. Open iTunes and connect your iPod to your computer.
    2. Select the iPod icon in the Source pane of iTunes.
    3. Click the Contacts tab.
    4. Select the "Sync Address Book contacts" checkbox.

    The iPod is also compatible with popular applications such as Microsoft Entourage, Microsoft Outlook, and Palm Desktop.4 Simply export your contacts as vCards into your iPod, and you can access names, phone numbers, and addresses on the go.

    10. How do I update the calendar (for appointments) on the iPod?
    iTunes can automatically transfer calendar data stored in iCal to your iPod. To enable syncing of your iCal calendars:
    1. Open iTunes and connect your iPod to your computer.
    2. Select the iPod icon in the source pane of iTunes.
    3. Click the Contacts tab.
    4. Enable the "Sync iCal calendars" checkbox.

    The iPod also supports industry-standard iCalendar and vCalendar files, which can be exported by many applications including Microsoft Entourage, Microsoft Outlook, and Palm Desktop. iCal also works with the iPod calendar. Simply drag your iCalendar or vCalendar files to your iPod, and you can access your calendar even when you are away from your computer.
    ------------------double post merged------------------
    Thanks for the tip, bgizzle...

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  4. Schnebsy

    Schnebsy New Member

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    Device:
    2G iPod touch
    How can you tell which generation iTouch you have when it isn't in the "About?" Can you use those serial numbers to tell you? My friend doesn't remember, exactly, when he got his in 2008. It was too close to the September change date. Apple just lists the months, etc. Need a better way to identify which generation in order to upgrade to 3.0 with beta testing that question!
  5. Axis

    Axis Super Moderator Staff Member

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    The 2G has a volume rocker on the left side, and can play music through its speakers. The 1g cannot.
  6. Renegade

    Renegade Active Member

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    Not only that, But the 2G has the Chrome around the edge's. The 1st Generation does not. It also has a sleeker design. You'll be able to tell the difference when comparing the 2.

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