hi all, my ipod touch 16GB 1st gen is acting up. when i connect it to the USB, it is not recognized by neither my computer nor iTunes. i've tried all the obvious resolutions to the problem with no avail. what i'm running/using: - iPod touch 16GB 1st gen (never jailbroken) - software v. 2.1.1 - iTunes 8 (latest) - windows vista & windows XP (i have two computers) what i've tried: - hard reset (home + power/sleep) - restore via home + power/sleep (can't do through iTunes, obv.) - resetting settings on iPod - reinstalling iTunes - trying two different computers - trying multiple USB cables i've also taken it into an apple store. they somehow got it working through doing a hard reset, but it wouldn't hold a charge - it was acting as if it was recognized but the battery wouldn't budge (and my battery life is in excellent condition, so they said it wasn't a problem with the battery). after i took it home, it worked for a couple hours and then again would no longer be recognized. i have another appointment with their genius bar crew tomorrow, but i have a feeling i'm going to be running in circles with them getting it to work and then it working for a bit and rerunning the cycle. also, through doing a restore via the home + power button, it will show the connect to itunes screen but still is not recognized. sometimes with doing this it also gets stuck on the apple screen until i hard reset it again. i'm at a loss, any suggestions? ------------------double post merged------------------another thing...just disconnected and reconnected it...vista told me it was installing driver software (while making the connect/disconnect noise about fifty times during the process) and is now telling me it is an "unidentified device." first time this has happened. but still not being recognized. ------------------double post merged------------------bump Please Register or Log in to view images?