I have a 16 GB IPOD Touch and I am running windows and I tried to download and install 2.1. After too long a time, my IPOD Touch got hung up on "Verifying IPOD Software". It was stuck on this all weekend. I called tech support at Apple and they told me to delete 2.1 and restore ipod without the upgrade. I did that and again, it got hung up on "Verifying IPOD Software" after restoring. I called them back and they told me to take it to an Apple Store. There are no Apple stores within 200 miles of me. Any suggestions?