iPod touch - Help please

Discussion in 'iPod touch' started by Ferrari3001, Mar 27, 2009.

  1. Ferrari3001

    Ferrari3001 Member

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    Hi,

    I bought an iPod touch first generation in October 2007, Recently I have encountered problems which are hardware faults,
    This problem runs my battery down in a little over an hour and does not let me use the wifi function.

    I rang the apple helpline, and I was told since it was out of warranty by a mere 3 months, There was nothing she could
    do for me, and said that i can get you a discounted new one?


    I'm really really outraged and disgusted, Are iPods, only ment to last for a year? I didn't even use it till December
    as it was a Christmas present.

    I'd like to take this further as I really dont think this is acceptable,

    I dont belive the iPod is fit for the purpose it was sold as

    -The battery runs out very quickly, I cant listen to music
    -WIFI is not working, at all and it's why the battery is draining

    I was quoted for a fix €229!


    Is there anything I can do under my legal rights as I think it's pathetic that This product should only be good for
    one year, and then it's we don't care, but another one.

    Please reply,

    Thank you.
  2. helehole

    helehole Member

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    poor u i dont know what you should do btw i got the almost same problem
  3. Ferrari3001

    Ferrari3001 Member

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    I'm really willing to take this legal, They treat you as a pushover.
  4. Matt-09

    Matt-09 New Member

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    It's just the battery that's probably dead, they can only stand so many cycles.
  5. Ferrari3001

    Ferrari3001 Member

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    It's nothing to do with the battery

    When I go to settings, the Wi-Fi tab is grayed out, and no on or off button is displayed.

    I was told on the phone that this means that the software can not find the wi-fi device and it's a hardware problem
  6. trashcan

    trashcan New Member

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    do you know who sold the ipod?

    here in germany at least, we have a dealers 2 and sometimes 3 year warranty. in other words, if something like this happens after the first year of ownership, the dealer is responsible to get something like that fixed with no costs for the customer, if you can prove that it was no user fault (in this case, malfunctional hardware is difficult to prove otherwise)

    anyhow, i have no idea, where you are from...
  7. masoco

    masoco New Member

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    You should try fixing it yourself.

    If you break it more, you can always buy a new one, right?
  8. Imitation

    Imitation New Member

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    Can the OP afford a new one? x_X

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