Hello, i think this issue is a topic since several years but i´m new to iPod and i also browsed a lot of forums for a soultion of my problem without success. Today i started iTunes and it posted me an update message for iTunes AND for my iPod touch. I clicked "yes" and it started updating. My iPod Touch (bought in November 2009) was connected to my Laptop (running Windows7). An error message appeared saying the driver installation failed. No my iPod is locked in recovery mode (picture of usb cable and iTunes logo) and iTunes doesn´t recognize it any more. Device manager says that driver is not installed. I ran a driver update and it failed again. I reinstalled iTunes and still no driver installed for iPod. I didn´t care about the iPods firmware version before and now i can´t tell it anymore because the device is locked in recovery mode. I think i must not tell that previous to the failed update everything worked perfect. Can anyone help please?