I got an inspiron computer (specsPlease Register or Log in to view images http://www.dell.com/us/en/home/notebooks/laptop-inspiron-17/pd.aspx?refid=laptop-inspiron-17&s=dhs&cs=19&~oid=us~en~29~win7_installed_anav_2~~ It's 64-bit with Windows 7. Security at this point is NOT installed. I downloaded and installed itunes 9 64-bit software after deleting the previous software (PCMover dragged it to this compuer). I've changed USB ports, restarted the computer, plugged and unplugged and replugjed the ipod every way possible: usb then ipod, ipod then usb, both with computer on and off, tried all before and after itunes started...nothing. No change in the ipod screen. I've even uninstalled the 64-bit version and reinstalled it. Battery is fine. everything else works. The only change that occurs when I plug in the device is that the genius list shows up. But the ipod is not recognized. I checked the device manager and it shows up as working properly with no error warnings. Is there a regestry string I need to alter (I'm comfortable in the registry)? When I plug in the ipod, there is nowhere on the computer that offers itunes as an option to start with. All apps, songs, everything that was on the previous itunes still exists. I just can't get itunes to recognize ipod. I've used the itunes diagnostics which shows that ipod is not recognized. This is the only "red dot" that shows up. It takes me to a web page that explains how to use the diagnostic tool (duh! idiots!) I've tried everything I can think of. Any suggestions? I am SO close to uninstalling it ans installing the win 7 32-bit itunes. Thx!