my touch 32gb crashed big time, no logo,wouldnt turn on, dead so i thought. i followed advice on forum still could't get it working. paid a visit to krcs in merryhill centre, Brierley hill, west mids they were great. even though i hadn't purchased from them they put it straight on one of their macs and after several try's at different methods they fixed it. they showed me how to do it, for which i am very grateful as the bl...y thing did it again same day. so big thank you to KRCS in merryhill.