Hi, Thanks for reading and apologies if this has been posted before - the search function is not currently working. I'm having two problems with DVD Decrypter/Videora (not sure where the problem originates). First problem - After going through the whole decrypting and converting process i end up with a nice looking high quality MP4. Very nice. However the first 5 - 10 second of the video is really "greyed out". You know what i mean? All the blacks are really bright grey. Throughout the movie whenever there is a black "pause" between scenes this greyness returns for 5-10 seconds again. Any ideas what's wrong? Please note, the same thing happens when playing the video on my pc, so it's not an ipod problem. Second problem - Could anyone tell me the best method for decrypting/converting TV Series dvd's like family guy and futurama. I'm having trouble with the many chapters. Do you just do them one at a time? Many thanks in advance.