How to return iPod?

Discussion in 'iPod touch' started by Raiderz8418, Oct 27, 2010.

  1. Raiderz8418

    Raiderz8418 Member

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    How do you return an iPod if it was bought on the apple store online? and if they accept my return can I tell them to upgrade to a 32gb version?
  2. mkm159

    mkm159 Well-Known Member

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    im pretty sure it can be returned to an apple store.
    an apple store online or in store is an apple store after all.

    just put everything back in the original packaging.
    print out the receipt you got.
    go to the apple store.
    tell them you want to return it because you want a 32GB.

    they will probably make you pay a restocking fee.
    then they will get out the 32GB and you pay for it.

    done.
  3. Raiderz8418

    Raiderz8418 Member

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    What if I cant find the email they gave me? Do they have it online somewhere if I login?
  4. Raiderz8418

    Raiderz8418 Member

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    Never mind I found the email, My ipod was experiencing some battery issues, can say it has battery issues and want to upgrade to the 32gb?
  5. mkm159

    mkm159 Well-Known Member

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    it doesnt work like that.
    you have to return it and pay the restocking fee.
    has it been less than 30 days?
    cause dont forget if it has been more they wont take it back.

    but anyways even if you told them you want an upgrade they will be like ok return it and pay the difference.
  6. Raiderz8418

    Raiderz8418 Member

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    doesn't apple warranty last 90 days?
  7. mkm159

    mkm159 Well-Known Member

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    not on returns.
    well i lost my receipt to double check lol
    one second...

    straight from apple.
    even worse than the 30 days i thought it was lol
    you might wanna call your apple store and double check.

    also, actually, now im not sure if you can return it in store, since you bought it online with a credit card.

    again, call the apple store.
    oh and if its engraved you cannot return it.
  8. tinyman392

    tinyman392 Super Moderator Staff Member

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    30 (Maybe 90) Return is allowed, but most likely has to be done through Apple Online Store. If you return, you pay a restocking fee as well.

    It has a 1 year warranty where they will replace it with a refurbished device at no cost.
  9. mkm159

    mkm159 Well-Known Member

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    ya according to apple its 14 days from the day you got the ipod lol
    which sucks.
  10. GazaIan

    GazaIan Well-Known Member

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    Nexus 4
    Apple has a 14 day return policy, while Apple gives a 1 year warranty.

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