FINDING SOLUTIONS Uh oh, it looks like you have a problem! Whether your iPod isn't turning on, you have some strange picture of this russian guy on your screen, or your eggnog is sour - you have a problem, and we can help! This guide will teach you the steps of finding the answers and getting your problem solved. STEP 1: BROWSE Since the large majority of problems are Tech Help, you may want to take a mosey over to the Tech Help section, here at iPod touch Fans. Check out the stickies in that section and the iPod touch User's Manual. Those are the threads that say "Sticky" before their title. They look something like this: Please Register or Log in to view images Look through the stickied threads. They will give you some general help, links to various guides, and solutions to common problems. Unfortunately, your problem may be more specific. Here is where we move onto the next step. STEP 2: SEARCH To find the search function, you can click here, or find the search bar at the top of the page. It looks something like this: Please Register or Log in to view images Click on it, and a little popup box "pops up." You can type some keywords for your problem. Press enter, and you can bask in the glory of the wealth of information available. Please Register or Log in to view images Search for your problem. Be specific as possible. If you can't find anything, we must move onto the next step. STEP 3: START A THREAD Go to the Tech Help section. To start a new thread, click the New Thread button. It's in the top right of the page. Please Register or Log in to view images Please, please, please! Start a new thread. There are countless threads (especially my stickies) that have completely unrelated questions at the end. For example, the thread "Common Answers to Common Problems" has about 5 people asking at the end of the thread asking irrelevant questions such as "Why does my cable not work?" Starting a new thread keeps the existing thread on topic, and gets people looking to specifically answer your question, rather than other people looking for help. Thanks!