Help with appstore/itunes

Discussion in 'iPod touch' started by Justisx, Jan 24, 2009.

  1. Justisx

    Justisx New Member

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    <SOLVED>



    I dont know if this is in the right thread but...

    I got a visa gift card for 30 bucks and decided to hook it up to my itunes account, so i did it and it worked great and everything for like 4 days and i bought some apps but around 5 minutes ago i tried downloading a app thats free and it says "There is a billing problem with a previous purchase. go to the itunes store on your computer and click the purchase history to resolve the problem"

    so i did that and it said i owed 18$ or something so i was like WTF?
    and i checked the cards balance and payment history and it said it had 29$ on it and it was charged 99cents by the appstore

    so.. I dont really know what to do because i dont wanna pay 18 bucks -.-
  2. awal

    awal Well-Known Member

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    Your best bet is to report the problem to Apple. If you don't really owe $18, they'll take care of you. A similar thing happened to me last year (I was charged twice for the same movie) and they removed the extra charge.
  3. Justisx

    Justisx New Member

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    well i do owe 18$ because they didnt charge it from the card :\

    but ill try and re-adjust the billing info.
  4. $ebby

    $ebby New Member

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    I owe 6 NOK

    Hey, I'm $ebby and the same thing happend to me

    Please Register or Log in to view images


    I was trying to download "Blackjack Free" and it stood the same things
    but one difference: I didn't bought the app!
    what should I do?

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